Boots do not have to be replaced just because the soles wear out. Many shoes can now be resoled. At LOWA, resolable shoes are, for instance, shoes with pinched soles from the Mountaineering and Trekking lines. If you are unsure about your shoes, contact a speciality store or our LOWA service department. If the shoes belong to a resolable category, you can send them in right away. They are delivered to the service workshop in Jetzendorf, where LOWA shoes are resoled at raw-material cost. The LOWA repair service resoles roughly 15,000 shoes a year.
Our heel renewal service has also enjoyed growing popularity. More than 1,000 repaired heels are returned to customers each year.
Heels from all shoes in the All Terrain Classic and All Terrain Sport lines can be repaired as follows: The worn heels are sanded down until they are aligned with the remaining soles. The back of the heel is then slightly rounded so that the shoe can roll over nicely after the heel renewal. The sanded area is coarsened, pretreated with a substance, coated in a special PU glue and then assembled.
The next step is an oven. The heat activates the glue so that the heel can be pressed onto the shoe in the second step. Then it is just a matter of making aesthetic adjustments, such as trimming off any loose material, sanding down any protruding edges and making sure the colour matches the existing soles. The costs for this renewal likewise amount only to the personnel and material costs.